Contact Us
Whether you have spotted something that looks out of date, want to suggest a topic, or simply have a question about how this site works, we are glad to hear from you. Reader messages genuinely shape what we publish, and our team reads every one that arrives.
How to reach us
The simplest route is email: [email protected]. A clear subject line, such as “Correction: withdrawal limits” or “Question about verification”, helps us send your note to the right person sooner.
What we can help with
- Corrections: if a detail about sign-up steps, deposit methods, game ranges, bonus terms or limits no longer matches what a brand shows, tell us where you saw the difference and we will check it against the brand’s own published information.
- Feedback: whether an explanation was unclear, too long, or missed a trade-off you care about, we want to know.
- General site questions: how our pages are put together, how to read a comparison, or where to find a particular guide.
What we cannot do
We are an informational site, not a casino operator. We have no access to anyone’s casino account, and we cannot process, chase or reverse deposits or withdrawals, unlock accounts, or settle disputes over bonuses or verification documents. For anything tied to your account, please contact the casino’s own support team directly, as only they hold your records and can act on them.
When to expect a reply
We aim to answer within a few working days. Messages that flag a factual error are usually looked at first, because accuracy across our pages matters to every reader. During busy periods it may take a little longer, but you will not be forgotten.
Your information
We only use the details you send to respond to your message, as set out in our privacy policy. Please do not include passwords, card numbers or copies of identity documents in any email to us.
This site is intended for readers aged 18 and over. If gambling is causing you concern, free and confidential support is available from GamCare and BeGambleAware.